Change and payment requests made via email and voicemail through one our offices are not processed until the next business day. In the event a policy requires payment outside of our business hours, it is recommended that you contact the carrier using the list provided below to avoid cancellation. When contacting carriers via phone or online, you will need your policy number and/or account number. 

We consider it an honor to serve you and want to assist you with payments and changes to your policy. Our offices are open Monday-Friday from 8am-5pm to service your needs in person or by phone. Should our hours of operation not align with your schedules, we want to make sure you are still receiving the service you deserve. For non-urgent needs or questions, please email or call and leave a message in Gainesville at (770) 534-1574 or Cumming (770) 887-6146. We will be ready to assist to the following business day.

For urgent matters outside of our office hours, it’s important to us that you have the tools you need to make payments or changes that require immediate attention.  The list below can connect you with carriers by phone or online. Please note that some carriers are open 24/7 by phone.  All carriers have 24/7 online access and we’ve made it easy for you to connect. Simply click on the logo of each carrier and it will direct you to their website. Many carriers also provide mobile apps that allow you to pay your bill and have 24/7 access to your Auto ID Cards and policy information.

Southern Trust

Southern Trust
Travelers Insurance

Main Street Insurance

Main Street
Nationwide Insurance

Progressive Insurance

Donegal Insurance


1-800-877-0600 (then 8)

Haulers Insurance